Frequently Asked Questions
Everything you need to know about your RheaBeauty experience.
Are RheaBeauty products cruelty-free?
Yes, we are committed to ethical beauty. All RheaBeauty products are 100% cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used products for a full refund or exchange.
Do you offer international shipping?
Yes, RheaBeauty ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your location.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Are your skincare products suitable for sensitive skin?
Our formulas are dermatologically tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.